The Learning Shift
The Learning Shift Podcast
How to Make People Speak Up- Even When It's Hard
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How to Make People Speak Up- Even When It's Hard

The Fearless Organization by Amy C. Edmondson is the foundational book on psychological safety in the workplace. Edmondson makes a powerful case: if people don’t feel safe to speak up, your organization is leaving potential on the table. Through case studies across industries, she shows how fear-based silence kills performance, learning, and innovation. The book outlines what psychological safety is (and isn’t), how to measure it, and the specific leadership behaviors that build or erode it. It’s part research, part playbook—and it belongs in every manager’s hands.

Core message: People won’t learn, grow, or contribute unless they feel safe to take interpersonal risks—and it’s your job as a leader to create those conditions.

We keep saying we want people to “bring their whole selves” to work—but how often do we actually make that safe? Today, we unpack what psychological safety looks like in practice—not in posters.

Featured Book: The Fearless Organization by Amy C. Edmondson

Big Idea / Premise: Psychological safety isn’t about being nice—it’s about being clear, curious, and committed to the truth, even when it’s messy.

Discussion Beats:

  • Why “it’s a safe space” isn’t enough—and how teams actually test safety

  • What leaders do (or don’t do) that kills trust in under 60 seconds

  • What Amy Edmondson means by “a learning organization”—and why that’s every manager’s job

  • 3 signs your team isn’t safe (even if no one’s saying it out loud)

Closing Takeaway: You don’t build psychological safety by announcing it. You build it by showing people what happens when they tell you the hard stuff.

This isn’t about making people comfortable. It’s about making it safe to be real.
If you want honesty, creativity, and high performance—you need psychological safety. And you can’t delegate that. You model it.


👉 Join the next LGI SuperSession: Psychological Safety — It Starts With Me.
Reserve your spot →

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A quick note on how this content was created:To bring you thoughtful and timely insights, parts of this article were created with the help of AI tools, then reviewed and refined by a human (that's us!). We use technology to support clarity and creativity — but the heart of our content is always guided by experience, learning, and purpose. As always, we encourage you to explore these ideas with curiosity and critical thinking. If something sparks a question or you want to dig deeper, we’re here to keep the conversation going.

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